Directory Terms & Conditions
Welcome to the XL Escapes Directory – a platform connecting dog owners with independently owned businesses across the UK, including secure fields, kennels, trainers, campsites, and more. By using the XL Escapes Directory, you agree to the following terms and conditions:
1. Who We Are
XL Escapes acts as a listing platform only. Each business is independently owned and operated. Any agreement, booking, or purchase you make is directly with the business. XL Escapes does not own, manage, or control any of the businesses featured in the Directory.
2. Your Responsibilities as a User
Information displayed in the Directory is provided by the businesses themselves. While XL Escapes does its best to ensure listings are clear, accurate, and up to date, we cannot guarantee the standards, safety, or suitability of any service or product.
As the user, you are fully responsible for:
Carrying out your own due diligence before booking or purchasing from any listed business
Determining whether a business or service is appropriate for you and your dog(s)
Reading and complying with the individual rules, terms, or requirements of the business you book with
Supervising your dog(s) and taking reasonable precautions when using any service, facility, or accommodation
XL Escapes accepts no liability if a business fails to meet expected standards, if a user fails to comply with legislation or rules, or if issues arise once you have entered into an agreement with the business. Responsibility lies solely with the business and the user.
3. Cancellations, Refunds & Payments
Each business sets and controls its own payment terms, cancellation policies, and refund procedures. Please ensure you read and understand these directly with the business before booking.
4. Reporting Concerns
If you experience poor standards or have concerns about a listed business, please notify XL Escapes. We reserve the right to review and remove any business from the Directory that fails to meet expectations.
5. Limitation of Liability
XL Escapes is not responsible for:
The conduct, actions, or omissions of any listed business
The accuracy or completeness of the information provided by businesses
Any injury, loss, disappointment, or damages arising from your use of a listed business
Your use of the Directory is entirely at your own risk.
6. General Use
Directory listings are for personal use only and must not be copied, reproduced, or used for commercial purposes without permission
XL Escapes may update, amend, or remove listings without prior notice
These terms may be updated at any time, and continued use of the Directory constitutes acceptance of any changes.