As an Alpha Pack host, you’ll receive your own dedicated portal on Bookalet, giving you complete control over your property’s settings and bookings.

Through your portal, you can:​

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• Set Flexible Pricing: Adjust nightly, weekly, or split-week rates to suit your property and availability.

• Customise Policies: Define your minimum stay requirements, cancellation terms, and optional extras (such as pet fees or cleaning charges).

• Manage Booking Preferences: Choose between instant bookings for convenience or request-to-book for greater control over guest approvals.

• Effortless Property Management: Your property (or "bookables") will be clearly listed in the portal, making it easy to oversee and manage them all in one place.

• Full Calendar Integration: Enjoy seamless calendar syncing with major booking platforms, including Airbnb, Booking.com, Expedia, TripAdvisor, and Vrbo, ensuring accurate availability across all channels.

We handle all payment processing through Stripe, ensuring transactions are secure, efficient, and hassle-free for both you and your guests:

• Secure Online Payments: All guest payments are processed through Stripe’s robust and reliable platform, offering a safe and straightforward experience for your guests.

• Flexible Payment Options: Guests can pay with ease using a variety of payment methods. You can choose between requiring a 20% deposit with the balance due six weeks before arrival or requesting full payment upfront—whichever works best for you.

• Flexible Breakage Deposits: If you’d like, we can request and manage security deposits for extra peace of mind.

• Funds Management: Guest payments are held securely by Stripe until their stay is complete. After check-out, funds are automatically released to your designated account without the need for manual intervention.

• Financial Insights: Through your Bookalet owner’s portal, you’ll have visibility over all payments, including a summary of upcoming payouts, outstanding balances, and any applied discounts or additional fees.

We take care of all guest interactions to ensure a professional, seamless, and stress-free experience for both you and your guests. Here’s what we provide:

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• Deposit and Payment Collection: A 20% deposit is secured at the time of booking, with the remaining balance collected six weeks before the stay. Prefer full payment upfront? No problem—we can arrange that, too.

• Timely and Clear Information: Guests receive all necessary details exactly when they need them, including house rules, check-in and check-out instructions, and personalised local recommendations to enhance their stay.

• Mid-Stay Check-ins: We reach out to guests during their stay to ensure everything is running smoothly, fostering trust and ensuring a positive experience.

Stay informed and in control with access to detailed analytics and reporting tools through your Bookalet owner’s portal:

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• Booking Dashboard: Monitor all current, past, and future bookings at a glance, along with full guest details, providing clarity and transparency.

• Payment Insights: View a summary of all payments, including those outstanding (don’t worry—we handle all collections for you).

• Financial Summaries: Access detailed invoices and financial breakdowns to help you stay on top of your property’s performance.

Tailor guest communications to reflect your property’s unique personality while ensuring professionalism and clarity:

• Customisable Templates: Use our professionally crafted templates for welcome guides, house rules, and local recommendations—perfect for creating a polished and memorable guest experience.

• Personal Touch: Prefer to add your own flair? You can upload your own documents or modify our templates to better suit your property’s branding and tone.

• Effortless Delivery: All documents, whether customised or from our templates, are automatically delivered to guests at the right time, ensuring they have everything they need for a smooth stay.