✅ How to book your XL Escape

Kim & Chris Ewen

We are SO excited to welcome you to our home! As the founders of XL Escapes, we pour our hearts into creating a space where you can relax, unwind, and make lasting memories.

With two rescue dogs—Holly from Bosnia and Buddy from All Bullie Rescue—and Nala, our beautiful ginger cat (and undisputed Queen of the house), we understand how important it is to feel not just at home, but truly content and relaxed—especially when traveling with your furry companions.

Our goal is to offer more than just a holiday; we want to provide a home away from home where you can escape daily pressures, have a laugh, and enjoy quality time with loved ones. Whether it’s a cosy night in, exploring the local area, or simply making time for yourself, we’re here to make your stay special.

If you have any requests—big or small—just let us know. We’re always happy to help (and we love an excuse to bring a smile to your face, drink in hand, of course!).

Cancellation Policy

We understand that plans can change, and we’ve designed our cancellation policy to be as fair and transparent as possible.

If You Need to Cancel

More than 5 weeks before arrival: You’ll receive a full refund, including your deposit.
5 weeks or less before arrival:
- 5 weeks or less: 30% of the booking is charged.
- 4 weeks or less: 40% of the booking is charged.
- 3 weeks or less: 60% of the booking is charged.
- 2 weeks or less: 85% of the booking is charged.
- 1 week or less: 100% of the booking is charged.

How Refunds Work

If you’re entitled to a refund, it will be processed promptly and returned via the same method of payment.

Need Assistance?

If you have any concerns or extenuating circumstances, please don’t hesitate to reach out to us. We’re here to help and will always try to find a solution that works for you.

Payment Details
At XL Escapes, we strive to make the booking process as straightforward and secure as possible. Here’s how it works:
Deposits

A 20% deposit is required within 7 days of booking to secure your stay.

XL Escapes Booking Fee

We charge a small 5% booking fee, which is significantly lower than other major platforms.

Remaining Balance

The remaining balance, including any refundable breakage deposit (if applicable), must be paid 4 weeks before your check-in date.

Secure Payments with Stripe
All payments are processed through Stripe Connect, a trusted and secure platform. Your funds are safely held with Stripe until after your check-out date. This extra layer of protection ensures peace of mind for both guests and hosts. Your payment details are always handled securely, so you can book with confidence.

Check-in and Check-out

Check-in: 4 PM
Check-out: 10 AM
We can’t guarantee early check-ins or late check-outs, but our housekeeping team will update us on their progress. If the property is ready early, you can let yourself in. Similarly, if no one is arriving immediately after, a later check-out might be possible—just message us on the day to check availability.

Pets

Dogs of all breeds and sizes are welcome. 🐾
The garden is fully enclosed to keep your furry friends safe.

Hot Tub

The hot tub is for your exclusive use. It will be freshly cleaned and ready when you arrive. Please follow the usage guidelines provided in the welcome book to ensure it remains in top condition.

Parking

Parking is strictly on the driveway only.
Do not park on the grass or the private road, which is also used by neighbours.

Gatherings and Events

Small, private gatherings are welcome, but parties are not allowed.
Be respectful of the property and neighbours during your stay.

What’s included in the booking?

We provide:

Fresh bedding and towels
Tea, coffee, sugar, sweetener, and coffee pods
A raw doggy hamper (treat your furry friends!) 🐾
Dog-friendly essentials like bowls, poo bags, and towels
A welcome hamper to make you feel right at home
Access to the luxury hot tub

What amenities are nearby?

Owl and Otter Gastro Pub and Restaurant: A 10-minute walk away. Dog-friendly with great food, cocktails, and a beer garden boasting stunning views of the Derwentside Valley.
Boutique cafes: Two charming cafes just a short walk from The Chase.
Local shops: Two within walking distance and larger supermarkets only a 10-minute drive away.

What are some recommended activities nearby?

Beamish Open-Air Museum: A dog-friendly, fantastic day out for all ages. Explore history, meet animals, and enjoy a unique experience.
More local attractions: Ask us for our Local Recommendations Guide before booking to discover even more options in the area.

Can I book The Chase for special events?

Yes! If you’re planning a small celebration or gathering, let us know so we can help accommodate your plans. Please note that large parties are not allowed.

Meet Your Hosts

Joanne & Geoffrey Joanne and Geoffrey are the heart and soul behind Greystonedale Mansion, transforming it from a derelict shell into the stunning home it is today—a journey so remarkable it was featured on Channel 4’s Renovation Nation. Their passion for breathing life back into this historic property is matched only by their warmth and hospitality. Joanne, a lifelong nurse, has dedicated her life to caring for others, and even in retirement, she continues to give back, working in a charity shop one day a week. Looking after people is second nature to her, and she takes immense pride in ensuring every guest feels comfortable, welcome, and at home. A true dog lover, Joanne has always had dogs in her life, including Staffies and reactive rescues who needed extra love and understanding. She knows firsthand how important it is for every dog—and their owners—to feel safe and included, making Greystonedale Mansion a truly dog-friendly retreat. Together, Joanne and Geoffrey are dedicated to sharing their beloved home with guests who appreciate its character, history, and soul as much as they do. Whether you're here for the luxury, the charm, or the sense of escape, they can’t wait to welcome you to an unforgettable stay.

XL Escapes Peace Of Mind Promise

Cancellation Policy

Greystonedale Mansion – A Stately Home Bursting with Personality in Haltwhistle

⚲ Haltwhistle, Northumberland

14 guests · 5 bedrooms · 4 bathrooms · 10 beds · 5 dogs allowed · Fully enclosed garden · 3.5ft fence · All breeds welcomed

Step inside Greystonedale Mansion, a grand and character-filled retreat in Haltwhistle, Northumberland. Designed for unforgettable gatherings, this stunning historic home blends luxury with playful charm—from its ornate ceilings and designer interiors to a disco kitchen with a jukebox! Created to bring people together, it offers spacious social areas, a cosy snug with a fireplace and TV, and uniquely styled bedrooms. Outside, the enclosed garden is perfect for families and dogs, while Hadrian’s Wall and Northumberland’s breathtaking landscapes await nearby.

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Full Property Description:

A Grand & Unforgettable Stay Welcome to Greystonedale Mansion, a stunning historic home in the heart of Haltwhistle, Northumberland. This is more than just a place to stay—it’s an experience, designed to bring people together in a setting that is both luxurious and full of personality. Every corner of this home has been thoughtfully curated, from its ornate ceilings and grand fireplaces to its quirky, social spaces. With lavish living areas, uniquely styled bedrooms, and a playful yet opulent atmosphere, Greystonedale is perfect for families, friends, and special occasions. Whether you’re gathering around the disco-lit kitchen, unwinding by the fireplace in the snug, or enjoying a meal in the elegant dining room, this mansion invites you to switch off, reconnect, and indulge in something truly special. The Living Spaces The Main Living Room – Grand yet inviting, this breathtaking space is designed for comfort and conversation. Sink into two luxurious Chesterfield sofas, admire the intricate period ceiling, and enjoy the warm glow of the ornate marble fireplace. A room designed for moments, not screens—no TV here, just rich surroundings and good company. The Luxury Dining Room – A statement space made for hosting unforgettable meals. With stylish décor, ample seating, and an atmosphere of refined elegance, it’s the perfect setting for everything from celebratory feasts to relaxed evening dining. The Disco Kitchen – A one-of-a-kind space that blends historic charm with playful fun. Expect gold leaf tile splashbacks, a professionally fitted disco ball, and even a jukebox—because why shouldn’t cooking feel like a party? Fully equipped with modern appliances, this kitchen makes meal prep feel like an event in itself. The Office Snug – A cosy and quiet retreat for those needing a moment of calm. With a vintage feel and elegant décor, it’s ideal for reading, writing, or simply escaping with a cup of coffee. The Snug & Playroom (with TV) – The only TV in the house is intentionally placed in this intimate, cosy space. Designed as a playroom, movie den, or kids' hideaway, it’s the perfect spot for a family game night or a quiet film after a day of adventure. The Bedrooms & Bathrooms Main House (3 Bedrooms, 2 Bathrooms) The Mustard Bedroom – Bold and stylish, featuring a king-size bed and a single fold-out bed, making it perfect for small families or friends. The Gothic Room – A king-size haven, rich in dark, moody tones and vintage charm. The Oriental Room – A grand and elegant space, featuring a stunning four-poster king-size bed. Main House Bathrooms – A mix of classic luxury and modern touches, featuring a freestanding roll-top bath in one, and a walk-in shower with peacock feature wall in the other. Annex (2 Bedrooms, 2 Bathrooms) The Mouse Bedroom – A charming twin room with two single beds, perfect for children or friends. The Frida Bedroom – The largest in the house, offering a king-size bed and a triple bunk, making it a fun and functional space for groups or families. Annex Bathrooms – A mix of shower-over-bath and ensuite facilities, offering convenience and comfort. Outdoor Spaces The mansion is set within impressive enclosed grounds, ideal for families, children, and dogs. Whether you’re enjoying alfresco dining, sipping morning coffee in one of the seating areas, or simply taking in the fresh Northumberland air, the private outdoor space offers plenty of room to relax and unwind. A Stay Like No Other Greystonedale Mansion is not just a holiday home—it’s a place for stories, laughter, and lasting memories. Whether you're seeking a grand retreat, a social escape, or a unique place to reconnect with loved ones, this mansion delivers an experience that is both luxurious and full of heart. Step inside, switch off, and let the magic of Greystonedale take over.

Full Property Description:

When holidaying at The Chase, you can look forward to curling up in the large, yet cosy living room and dining area. The huge corner sofa makes it a perfect area to relax and unwind with family and friends, playing board games or catching up with a Netflix binge—while your furry best friend snoozes happily alongside you. The large modern kitchen allows you to cook up a storm, with a glass dining table for meals enjoyed with garden views through the patio doors. A stunning solid wood breakfast bar, seating four, also opens onto the garden through double patio doors. The beautiful, tiered garden is perfect for unwinding on a sunny day or stargazing on a clear night. Fully enclosed, it provides a secure and private space for dogs of all temperaments, including reactive or exempt dogs. Just outside the patio doors, you’ll find an outdoor kitchen area with a BBQ, dining table, benches, a beautifully lit arbour, and two modern rattan rocking chairs—ideal for outdoor dining or relaxing with family and friends. The grassy tiers are perfect for zoomies or lounging in the sun, and the top tier boasts a lounge and bar area adorned with solar lights and an outdoor plug for added convenience. On the middle floor, there are three bedrooms and a master bathroom. The teal bedroom features a king-size bed, a single bed with an optional pull-out, and a large flat-screen TV. The white bedroom includes a double bed, dressing table/office space, and a Firestick-enabled TV. The navy bedroom offers an ornate double bed and flat-screen TV. All bedrooms have blackout blinds for a great night’s sleep. The master bathroom includes a large bath and a walk-in waterfall shower. The top floor boasts the master bedroom with a king-size bed, LED-lit headboard, smart TV, and windows showcasing views of the Derwentside Valley and the garden. The ensuite features a bath, walk-in waterfall shower, and illuminated mirror. Whether you're holidaying with a playful puppy or a reactive dog that thrives in calm, private spaces, The Chase is thoughtfully designed to ensure every guest—human and canine—feels relaxed, safe, and at home.

Paw of Approval

Photos from real stays, with dogs who gave it their paw of approval.

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Amenities:

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Dog-Friendly Details That Matter

- Dogs of all breeds are welcomed with up to 5 dogs allowed per stay! - The garden is over an acre, fully enclosed and secure area for your pups to have plenty of off-lead zoomies! However, it is very important to note that the fence height in some areas is 3.5ft. If your dog is particularly agile, keep them safe on a lead at all times. - On nights such as Bonfire Night and New Years Eve, you might hear some fireworks. - There are a selection of food and water bowls available, however, you're welcome to bring your own instead. - Greystonedale does not have dog crates available and ask that you bring your own, if required. - Greystonedale does not have dog beds and ask that you bring your own. - Greystonedale does not have spare throws available for your pooches and ask that you bring your own to put on the leather sofas if they like to sit with you. They are not allowed on the living room, material sofas. - If your pups sleep on the bed with you, you must bring your own linen to use. - There will always be poop bags and cleaning essentials available for you to clean up after your dogs too.

Neighbourhood Overview:

Greystonedale Mansion is perfectly situated in Haltwhistle, Northumberland, a charming town known for its welcoming community, cosy pubs, and historic surroundings. Just one mile from Hadrian’s Wall, this is the perfect base for exploring one of Britain’s most iconic landmarks. Walk in the footsteps of Roman soldiers, visit Housesteads or Vindolanda Roman forts, and take in the breathtaking views of the rugged Northumberland landscape. The town itself offers a traditional and friendly atmosphere, where locals still greet each other by name. Less than a 10-minute stroll from the mansion, you’ll find two dog-friendly pubs, while the centre of Haltwhistle with its selection of amazing pubs, restaurants, cafés, and boutique stores is just a 10 to 15-minute walk away. The town is renowned for its hearty Sunday dinners, warm hospitality, and some of the best food and desserts you’ll find in the region. Haltwhistle is also home to Northumberland’s only outdoor heated swimming pool, offering a unique place to take a dip. Easily accessible by train, the town is just a short walk from Haltwhistle station, making it ideal for visitors travelling without a car. From the mansion’s doorstep, you can walk to Hadrian’s Wall through the famous Haltwhistle Iron Gorge, or if you’d rather take it easy, simply hop on the bus that stops at the bottom of the street, which runs around Haltwhistle and directly to Hadrian’s Wall. With small-town charm, stunning scenery, and history at every turn, Haltwhistle is the perfect place to slow down, soak up the surroundings, and experience true Northumberland hospitality.